Home

We Improve

Decision-Making Software for Hospitality Brands, Hotel Management Companies, REITs, and Individual Property Operators

Let’s see if we can help you

Forget demos and rigged references, we are happy to offer you a variety of FREE apps and access to content, to help you find out: “Should I be making more profit?”, and “Can CIA help me get there?”

Register to get access to CIA’s Profit Evaluation, Profit Management Resource Library, Searchable 11th Edition Expense Dictionary, and More:

Hotel Profitability

Profit Evaluation

If other operators are making more income from the same or less revenue, do you want to know HOW? Do you want to make your business more valuable to sell or hand down to your children someday? Let’s see how your Expenses and Profit measure up. Then let’s identify where you can improve. Finally, let’s look at HOW to improve. You didn’t invest in a hotel to respond to TripAdvisor Comments, you did it to make money. You get that you compete with other hotels for business, and want to know how well you are doing compared to others in Rate and Rooms Sold. What about how you’re doing in the number that matters the most? What about Hotel Profitability?
“The first step toward change is awareness. The second step is acceptance “ - Nathaniel Branden

Financial Planning

Budgeting and Forecasting are about developing a PLAN to make the income you want, NOT an attempt to PREDICT the future. If your projections and goals don’t include a plan for HOW you will achieve them, they are just wishes.
Where will revenue increases come from? What is driving your Labor Cost? What will happen in your local economy? Don’t be a victim of changes and shifts, be a predator who gets out ahead of them.
"Those who have knowledge, don't predict. Those who predict, don't have knowledge." - Lao Tzu

Labor Cost Optimization

Labor cost is the largest controllable expense at a hotel and deserves the effort and attention that comes with that title. Highly profitable hotels know this and focus on it. Having a labor cost that produces maximum Hotel Profitability, and maintains high guest satisfaction can only be achieved through daily management and measurement.
“It's the little details that are vital. Little things make big things happen” - John Wooden

Enhanced Reporting

Did you know that there is an Industry Standard Set of Accounts and Profit & Loss Statement for the hotel industry? The AHLI 11th Edition (USALI) is the standard reporting format required by many lenders and investors, used by every large publicly held hotel company in the United States, and the format is comparable to Industry Studies and Surveys (CIA GROW, CBRE, Smith Travel HOST).
See how we can take data from any Property Management System and Accounting Software, and give you Industry Standard Formats, Comparisons to Other Properties, Multi-Property Reporting, Dashboards, Analytics, and more. All for a fraction of what other systems cost.
“It takes less time to do a thing right than to explain why you did it wrong.” - Henry Wadsworth Longfellow

Through its core products, development partnerships, customization and consulting services, CIA has helped more than 8,000 hotels make more money since 1989.

What kind of hotels have purchased our products and services?