How much profit did your hotel make last night?

I’ve been in the hotel industry for over 40 years. I started as a Desk Clerk at the Syracuse Marriott. Even in that time long ago, each morning the General Manager wanted to know “What did we do last night”? The answer to that question was XXX Rooms Sold and $$.$$ ADR.

Decades later, these reports have changed very little. They are the numbers operators need to see and they are important. Are they the only things your managers need to to be aware of on a daily basis? What about Profit? Shouldn’t your managers have some idea where their GOP stands as they make month within the month decisions?

For 5 years we have been working on a new set of predictive analytics that can project GOP based on daily results at an accuracy of over 90% (and it gets better with each day you use it). If you knew on 10th day of the month that you were behind in Profit, would you make different decisions? If you wouldn’t, why not?

Don’t just be a victim of what happens at your hotel. Be predatory about your profit, and take control of your Net Income and Cap Return.

Change your focus, change your Profit. Email sales@ciasoft.com today learn more about these Enhanced Daily Reports. It’s easy, it’s painless, it’s automated.

Payroll Optimization – To Do List

The single largest expense at any hotel is labor cost.  Finding ways to control cost, without having a negative impact on either guest experience or employee attitude is a fine balancing act.  When you achieve that balance, you Optimize your payroll.

This download will show you processes you should have in place, and measurements you can use to stay aware. 

Hotel Profitability Improvement – To Do List

The focus of all our products and services is Managing for Profit, and we are most often asked to speak on how operators can improve their profitability. 

High Profit is a combination of many factors.  This checklist is designed to help you see how actions for Hourly Employees, Managers, and Owners to help maximize profit.  Review the action list and ask yourself 3 questions, Do I know what this means?  Do We do this at my hotel?  How well do we do it?  Know matter what your final answer, we can help you at every step.

Labor Positions and Drivers

A key to controlling labor cost is to have good scheduling habits.  Standards ensure that managers are not over or under scheduling hourly employees.  Many well intentioned managers will over staff in quiet times and busy times, in an attempt to give hourly employees enough hours to keep them happy.  Standards prevent this from happening.  Begin by determining the right factor on which to base each positions schedule.

This download will help guide you through determining the best way to schedule each position.