aHEAd Hotel Enhanced Accounting

• Articles coming soon

CIA 4 Choice Portal

• Monthly Flash Reports Using CIA Portal

CIA Financials

• 11th Edition Market Segmentation
• Budget software task overview
• CIA Configuration Guide
• Enter Meeting Room Rental at Sonesta ES Hotels
• Error 31104
• How To Activate a New Outlet for Budgeting
• How To Download Accounting History Data
• HOW TO Setup PDF Printer for Use in CIA and DSTAT
• HOW TO Setup PDF Printer for Use in CIA and DSTAT (Feb2013)
• HOW To Troubleshoot when DREV will not read data form Delphi MPE
• Submitting an Official Forecast
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DSTAT

• DSTAT is Already Loaded! (But it is not)
• Setup OnQ Extract Export for DSTAT
• Setup Opera File Export for DSTAT with SFTP
• There's no DSTAT Data for ##/##/2018 for transmission.
• Warning, You are Out of Balance in DSTAT for xx/xx/20##. There is a non-zero Balance Check
• Warning, You are Out of Balance in DSTAT for xx/xx/2018. There are Rate Plans in the PMS that are not mapped to Market Segments.
• When DSTAT daily does not show a value
• When DSTAT does not show budget 1

GROW

• HOPE Explained
• HOPE Explained in 2 minutes

HOPE

• HOPE Explained
• HOPE Explained in 2 minutes

HOPE/GROW/Choice

• Choice AD Cannot Login to Portal
• Hope - What do I need to get started

Hotel Labor Optimization (HLO)

• Hotel Statistics Interface for CIA Online Labor Reporting
• Scheduling in HLO

QuickBooks Connector for Choice Hotels

• Uploading Choice Daily Back Office Report to CIA for QBO

Virtual Operating Assistant (VOA)

• Articles coming soon